Systems Engineering · 2024· External Client
The Challenge
Garages needed to share
£8,000+
of diagnostic equipment
across five locations.
No commercial solution existed at a viable price point. Site visits meant dead time. Duplicating hardware across every location was out of the question.
The client needed something mechanics could operate daily — without changing their existing diagnostic software or workflow in any way.
How It Works
Hardware tunneling over TCP/IP
Zero-config mesh VPN
API session management
Native Windows desktop app
Engineering Challenges
LATENCY
Stable real-time OBD-II communication over consumer broadband. No dropped sessions.
RESILIENCE
Automatic reconnection after network failures. No manual intervention ever required.
USABILITY
Mechanics see a locally connected device. The network is invisible to them.
Outcome
LIVE
Status
0
Critical Incidents
5+
Locations
DAILY
Active Usage
Currently
Commercialised
Deployed across multiple garage locations. Significant operational cost savings from hardware consolidation. Used daily by mechanics — zero training required, zero critical incidents post-deployment.
What I Learned
Real-world reliability
is not a coding problem.
It's a systems problem.